Last Updated: 18th September, 2023
Who we are
Welcome to Touch Of Class Cleaning’s website touchcleaning.ca. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or use our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant legal frameworks. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
By using our website or services, you consent to our Privacy Policy and our collection, storage, use, and disclosure of your personal information as described below.
Information We Collect
We collect information you provide directly to us when you inquire about or book our cleaning services, such as Airbnb Cleaning, Commercial Cleaning, Construction Site Cleaning, Move in/out Cleaning, and Residential Cleaning. This may include:
Full name, Email Address, Phone Number.
Information We Collect Automatically
IP Address, Device Information, Browser type and version, Pages you visit on our website, Dates and times of your visit, Information collected via cookies and other tracking technologies
How We Use Your Information
We may use your information for various purposes, including to:
Provide, maintain, and improve our services, process your inquiries and bookings, send you service-related notices, updates, and invoices, respond to your questions and concerns, conduct internal research and analysis, comply with applicable legal requirements and industry standards, for marketing and promotional activities, with your explicit consent.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your personal information with: Service providers who perform services on our behalf, Law enforcement agencies, if required by law.
We require third parties to respect the privacy of your information and to treat it in accordance with the law.
Data Security and Retention
We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. This includes, but is not limited to, encryption, firewalls, and secure socket layer (SSL) technology.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.
Your Rights
Under GDPR, you have various rights concerning your personal data, including:
Right to Access: You can request a copy of your personal data.
Right to Rectification: You can update or correct your personal data.
Right to Erasure: You can request the deletion of your personal data.
Right to Object: You can object to the processing of your personal data.
Right to Data Portability: You can request the transfer of your personal data to another service provider.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: info@touchcc.ca
Address: 6248 Bishop way V8E0C6 Whistler BC